Privacy Policy

Bliss Peptides LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Category	Examples	Source
Identity	Name, institution/organization	You provide directly
Contact	Email, phone, mailing address	You provide directly
Financial	Payment method, last 4 digits (no full card numbers stored)	Payment processor
Order	Products ordered, quantities, shipping address, order history	Your purchases
Technical	IP address, browser type, pages visited, time on site	Automatically collected
Communications	Support emails, contact form submissions	You provide directly

2. How We Use Your Information

• Order fulfillment — Processing and shipping your orders, sending confirmations and COA documentation
• Customer support — Responding to inquiries, resolving disputes, troubleshooting
• Compliance — Verifying researcher eligibility, maintaining RUO policy records, legal obligations
• Communications — Sending order updates, shipping notifications, and optional newsletters (you may opt out at any time)
• Security — Detecting and preventing fraud, unauthorized access, and misuse
• Site improvement — Analytics to understand how our site is used and how to improve it

We do not sell your personal information to third parties.

3. Information Sharing

We share your information only as necessary:

• Shipping carriers (UPS, FedEx, USPS) — name and address for delivery
• Payment processors — encrypted payment data for transaction processing
• Analytics providers — anonymized usage data (Google Analytics or equivalent)
• Legal authorities — when required by law, subpoena, or to protect our legal rights

4. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your cart contents and site preferences
• Understand site traffic and usage patterns (analytics)
• Maintain your researcher verification status

You can control cookies through your browser settings. Disabling cookies may affect site functionality, including cart persistence.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, PCI-compliant payment processing, and access controls. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Order records are typically retained for 7 years for tax and compliance purposes. You may request deletion of your personal data (subject to legal retention requirements) by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of the personal data we hold about you
• Rectification — Correct inaccurate or incomplete data
• Erasure — Request deletion of your data (subject to legal requirements)
• Portability — Receive your data in a structured, machine-readable format
• Opt-out — Unsubscribe from marketing communications at any time

To exercise your rights, email blisspeptides@proton.me.

8. Children's Privacy

Our site is not directed at individuals under 21. We do not knowingly collect personal information from anyone under 21. If you believe we have inadvertently collected such data, please contact us immediately for removal.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised version with an updated effective date. For material changes, we will notify registered customers by email.

10. Contact Us

Privacy questions or requests: blisspeptides@proton.me
General contact: Contact page